Help zone

How do I order?
To see a complete list of products available please visit our List All Products link. Simply click on the product you would like to buy, go thru the check out and at the end of the process you will find several methods of payments for your convenience. There are never any hidden costs, Standard shipping is a flat $10 USD for National and International orders regardless of the quantities of medicine you order, DELIVERY WILL TAKE 10 TO 21 BUSINESS DAYS (FROM THE TIME YOUR ORDER IS PROCESSED). We also offer an Express Shipping option for $20.00 and delivery takes 7 TO 10 BUSINESS DAYS (FROM THE TIME YOUR ORDER IS PROCESSED). Please limit orders to 8 orders of any one product, you may order more than one product. (Example: You may order 8 orders of Amoxil, 2 orders of Xenical & 3 orders of Ultram in one order but we will not accept 10 orders of Amoxil.) Also be aware that when placing an order with Medsmex.com you are agreeing that the products you are ordering are for your “own personal use”.

Do I need a prescription?
Never! All products sold are classified as non-controlled medicine within Mexico (meaning you can walk into any pharmacy and buy our products without a prescription). By ordering from Medicine Mexico you are agreeing that you are only purchasing medicine for your own personal use. Medicine Mexico does not have a pharmacist on staff, we will never offer medical advice, we will never advise to dosages or usage of any products and we state thru out the website that you must be familiar with and have a safe history with any of the products you purchase prior to ordering from us. We are simply a resource to be used to acquire medicine at discount prices.

If you have further questions or concerns about legalities please check with your government agencies.

Standard Shipping price is always $10.00 for US, regardless of quantities ordered.

All products we sell come from the manufacturer already pre-packaged. Most of these products are manufactured by the same large corporations located within the United States and distributed to Mexico. The labeling on the packages are written in Spanish. We do NOT have a phamacist on staff to give directions on how to take a certain product so please do not contact us after receiving your order and request instructions on how to use a product, how much to take, ect.

We are unable to provide a tracking number on your package the Mexico postal service is different from those postal services within other countries so the number given to the package will not help our customers in tracking down their order.

If after 10 to 21 business days your order has not arrived, please check with your local postal service to ensure that your package is not being held for pick-up, if you still have concerns contact us by email and we will assist you or you can call our toll free customer service department at 1-866-633-7639. It is important to have your order number when calling.