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Terms & Conditions

Shipping and Returns For your safety, all packages are sent via registered mail only and require your signature. Our Standard shipping charge is only $10 USD for National and International orders regardless of the number of items you purchase. We also have a Express Shipping option for $20.00 for US destinations only. Allow 10 to 21 Business days for Standard shipping and 7 to 10 Business Days for Express Shipping. Because all orders are shipped via registered mail from Mexico, we are not able to expedite your order thru UPS or FED EX. We cannot do overnight shipping. If we send you a product and you wish to return it, you may return it for a full refund provided that it is in its original container and the packaging has not been opened. Simply send it to the return address in Mexico listed on the package. We will gladly refund your purchase price (less shipping costs) on any unopened products returned to us within 45 days of the purchase date. Refunds are issued immediately following receipt of the returned package. All returns require an RMA issued by email upon request. NO EXCEPTIONS. All orders returned to our offices as refused delivery, unclaimed or cancelled before receipt of goods, customer is responsible for shipping costs plus a 15% restocking fee. If an item is mis-ordered or ordered in error, it must be returned to our offices. Due to our policy of same day order processing, ORDERS CANNOT BE CANCELLED. Limits to MedsMex.com's Liability The products and information presented on this Web site are provided "as is," with no warranty. MedsMex.com and Medicine-Mexico are not liable for any damages arising from the use of the products or information appearing on this Web site, regardless of whether the damages are incidental, indirect, direct, or consequential. MedsMex.com Offers No Diagnoses or Endorsements Neither the products nor any information appearing on this Web site is intended to assist or encourage site visitors to diagnose their own medical conditions or the medical conditions of others. Nor are the information or products offered as a means to assist site visitors in developing a course of treatment for any health-related issue. Only a licensed physician can make such determinations. MedsMex.com and Medicine-Mexico do not provide medical advice or endorse the product claims made by any of the manufacturers whose medications appear on this Web site. MedsMex.com Does Not Sell Controlled Substances MedsMex.com and Medicine-Mexico do not sell medications that are classified as controlled substances or narcotics in the United States or any other country. Use of MedsMex.com's Web Site By purchasing any of the products offered on this site, customers agree that they have both knowledge of the products they purchase and a safe history of usage for each product. The owners of this Web site reserve the right to change at any time the product list, the price list, the conditions of the use of this Web site, and any and all elements of the site. By using this site, visitors agree to all of the terms stated on this policy page and on any other page of the site. If any legal action is brought against MedsMex.com or Medicine-Mexico, the person or entity bringing the action agrees that the suit will be litigated in Mexico, as Medicine-Mexico is a Mexican company. About Items That Aren't on Our Product List If you wish to order a medicine that is not on our product list, use the medicine request email link on our Contact Us page to ask if the medicine is available in Mexico. (Please keep in mind that we do not sell medicines that are classified as controlled substances or narcotics, such as Valium, Diazepam, Codeine, Xanax, Ambien or any other similiar product in the United States or any other country.) About Medicine-Mexico MedsMex.com is a Web site for Medicine-Mexico, a Mexican company. (Medicine-Mexico contracts with Today's Business, in Gresham, OR, for secretarial services.) MedsMex.com and Medicine-Mexico do not provide medical advice. Customers should only purchase products with which they have a safe history. MedsMex.com and Medicine-Mexico only offer non-controlled medicines. MedsMex.com and Medicine-Mexico do not sell medicines that are classified as controlled substances or narcotics (such as Valium or Diazepam) in the United States or any other country.